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Warranty

Price is important, but so is quality. Simplex will help you make the most efficient use of your budget dollars, providing technology for your organization that's both affordable and reliable.
To support our claims, we offer our customers the following industry-best warranty terms:
  • Laptops    90-day standard warranty, 1-year warranty IT Dept., 3-year option    1 year 
  • Desktops  1-year standard warranty, 3-year warranty IT Dept., 5-year option 3 years
FOR WARRANTY CLAIMS:
1. Email us and a technicians will contact you promptly.
2. If the problem can not be diagnosed and resolved on the call, replacement parts will be shipped to your attention, usually within 48 business hours.